PRIVACY POLICY

SkinLinc Ltd values its customers and respects their privacy. Any information we collect about you is held with the utmost care and security. Your visit to the website and your use of any of the services or features we provide is subject to our terms and conditions of which this privacy policy is part. You will be asked to register if you would like to use some of the services and features we offer on the website. In order to register you will have to provide details including your name, address, telephone number and email address. When you register with us your information is stored in 'my account'. You can access 'my account' directly to amend any personal details, for example, if you change your address. If you wish to place an order on the website you will also be required to provide credit or debit card details. We use the latest strong encryption technology to ensure that all transactional information is protected to the highest standard. Transactional information includes any credit or debit card details, your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history. When you give us information, it may be used for:

ADMINISTRATION OF OUR SITE
The information you give us is necessary to enable us to fulfil your order, making sure it is delivered correctly and to maintain your account.

CUSTOMER SERVICE
We ask for your contact details, such as your email address and telephone number, to enable us to answer any questions you have about using our website and to notify you about the status of your order.

DIRECT MARKETING
We want to keep you up to date on our latest products, promotional offers and events. If you have agreed when you registered, we can inform you about these and other services and events we offer by email, post or telephone. You will not be sent any unsolicited material unless you indicate that you want to receive details about products, offers and events etc. when you register. We never provide your personal details to other companies or individuals for their marketing purposes. From time to time we may retain the services of other carefully selected and monitored companies and individuals to perform functions on our behalf in connection with the successful operation and continuous improvement of the website. Examples of these functions would include the processing of data to process your order and maintain your account including the authorisation and validation of credit or debit card transactions, the provision of delivery services, the analysis of data, etc. These companies or individuals may be provided with access to your personal details in order to fulfil their function but may not use such information for any other purpose.

COOKIES
We use cookies on our site to provide a better user experience.
Order Processing Cookies - SKINLINC online ordering system uses cookies to record a unique reference on your computer. This means that we can recognise your computer when you access skinlinc.com/skinlinc.co.uk and log into your account with your user name and password. We will not use cookies without your prior consent so you have the option of choosing whether or not you would like the website to remember your details before you enter the delivery options section of our ordering process. The use of cookies allows us to remember the goods that you placed in your shopping bag and saves you having to enter the basic contact information that you provided us with on setting up your SKINLINC account. Our cookies do not remember your credit card details. You may experience technical difficulties in using the website if you have disabled cookies. If you have disabled JavaScript you will not be able to use this website. You can alter your cookie and JavaScript settings in your browser's preferences which is usually found in the 'Edit' menu.
Site Analytics Cookies - We use analytics cookies on the website to better understand how our customers are using the website so we can continually improve and optimise.

SKINLINC Ltd is committed to protecting the information we collect from you, which we use to enhance your experience of using the website and to provide you with the product(s) and services you request from us. The above section of our terms & conditions comprises our privacy policy and enables you to understand how we retain and use your personal information. You can at any time change and update the information you have provided by logging into 'my account'.

DAMAGE TO YOUR COMPUTER
SKINLINC Ltd makes every effort to ensure that the website is free from viruses or defects. However, we cannot guarantee that your use of the website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. SKINLINC Ltd will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using the website.

COMPLAINTS & SUBMISSION OF INFORMATION
If you wish to contact us to complain about any matter in regard to the product(s), please contact us at hello@skinlinc.com or write to us at:
SkinLinc Ltd 
71-75 Shelton Street, London, Greater London WC2H 9JQ, United Kingdom. 

We welcome your inquiries or feedback on the product(s) you use or might like to purchase. However, it is our policy to decline any unsolicited suggestions or ideas. Any inquiries, feedback, suggestions, ideas or other information you provide to us ('information') will be treated as non-confidential and non-proprietary. Subject to our privacy policy, by providing us with any such unsolicited information you hereby grant SKINLINC Ltd a non-exclusive and royalty-free right to use, reproduce, modify, adapt, publish, sell, assign, translate, transfer, sub-license, create derivative works from, distribute and display the information in any form, media or technology and whether alone or as part of other works. You also agree that your information may not be returned and we may use your information and any ideas, concepts or know-how contained therein, for any purpose. Furthermore, if you send us any such information you represent and warrant that you own or otherwise are entitled to any and all rights to the information and that your information does not contain or constitute software viruses, commercial solicitation, mass mailings or 'spam' in any form. You may not impersonate any person or entity or use any false email addresses or otherwise mislead SKINLINC Ltd as to the origin of the information submitted and you agree to indemnify SKINLINC Ltd and hold SKINLINC Ltd harmless from and against any claims arising from your claims and/or any third party´s claims to any rights in any such information.

INTELLECTUAL PROPERTY
The trademarks, logos and service marks ('intellectual property') displayed on the website are the registered and unregistered marks of SkinLinc Ltd, our affiliates, our licensors and/or our suppliers worldwide and are protected by the UK and international trademark laws. Except in connection with placing an order for product(s) or as required by applicable law, you may not use, reproduce, duplicate, copy, sell, resell, access, modify or otherwise exploit our intellectual property or that of our suppliers without our or their prior written consent.